Data Privacy • Account Security • Your Rights

Privacy Policy – How ak ls Protects Your Data

Your privacy matters to us. This policy explains exactly what information ak ls collects when you use the platform, how it is used, who it may be shared with and what rights you have over your own data. Please read it carefully before registering.

Last updated: January 2026
Data Protection

Your personal information is stored securely and accessed only by authorised personnel for the purposes described in this policy.

No Data Selling

ak ls does not sell your personal data to third parties for advertising or marketing purposes. Your information stays within our controlled ecosystem.

Your Control

You can request access to your data, ask for corrections or request deletion at any time by contacting our support team.

Secure Payments

Payment data shared with JazzCash, Easypaisa and other processors is limited strictly to what is needed to complete each transaction in PKR.

Transparent Cookies

We use cookies to keep your session active and improve platform performance. No tracking cookies are placed for third-party advertising.

Defined Retention

We only keep your data for as long as your account is active or as required. Closed accounts are subject to our defined retention schedule.

1 Introduction

This Privacy Policy explains how ak ls (accessible at akls.app) collects, handles and protects the personal information of its registered users and visitors. It applies to all parts of the platform including Sports Betting, Casino, Live Casino, Fish Games, Deposit and Withdrawal sections.

By registering an account or using the ak ls platform, you agree to the collection and use of your information as described in this policy. This document should be read alongside our Terms and Conditions, which govern the overall relationship between you and ak ls.

We understand that privacy is important to players in Pakistan. Whether you are depositing via JazzCash, placing a bet on a PSL match, or accessing the Live Casino, we want you to know clearly what happens to any information you provide in the process. This policy is written to be straightforward and practical — not filled with legal language that nobody reads.

This policy may be updated periodically. The most recent revision date is shown at the top of this page. Continued use of the platform after an update constitutes acceptance of the revised policy.

2 Data We Collect

ak ls collects information in two main ways — information you provide directly when using the platform, and information collected automatically as part of normal platform operation.

2.1 Information You Provide

  • Registration details: Username, phone number and password when you create an account.
  • Identity verification data: When requested during account verification or before processing certain withdrawals — this may include your full name and a copy of a valid identity document.
  • Payment details: The payment method used for deposits and withdrawals (e.g. JazzCash mobile number, bank account number for Raast/IBFT). Full card numbers are handled by the payment processor and are not stored on ak ls servers.
  • Support communications: Any information you provide when contacting the ak ls support team, including the content of your messages and the contact channel used.

2.2 Information Collected Automatically

  • Device and browser data: IP address, browser type, operating system and device identifiers.
  • Usage data: Pages visited, features used, time spent on different sections, betting and gaming activity logs.
  • Session data: Login timestamps, session duration and navigation patterns.
  • Cookies and local storage: See the Cookies section below for full details.
You are responsible for ensuring the information you provide to ak ls is accurate and up to date. Providing false details — particularly during identity verification — is a breach of our Terms and Conditions.

3 How We Use Your Information

The information we collect is used for specific, defined purposes. ak ls does not use your data for any purpose beyond what is described here.

Purpose Data Used Basis
Account creation and management Phone number, username, password Contract performance
Processing deposits and withdrawals Payment method details, transaction history Contract performance
Identity verification Name, identity document Legal obligation / fraud prevention
Customer support Account details, support messages Legitimate interest
Platform security and fraud prevention IP address, device data, activity logs Legitimate interest
Improving platform performance Usage data, session data Legitimate interest
Responsible gaming monitoring Deposit frequency, session duration, bet patterns Legitimate interest / duty of care
Sending service-related notifications Phone number Contract performance

We do not use your data for automated decision-making that produces legal effects or similarly significant impacts on you without human review.

ak ls does not send unsolicited promotional messages to users who have not opted in to marketing communications.

4 Payment Data

When you make a deposit or request a withdrawal on ak ls using JazzCash, Easypaisa, Raast, Bank Transfer (IBFT), a debit or credit card, or another supported mobile wallet, your payment details are processed by the relevant payment provider. All amounts are handled in Pakistani Rupees (PKR).

4.1 What We Store

ak ls stores a reference to the payment method used (for example, the last few digits of a mobile wallet number or a masked bank account reference) solely to enable withdrawals to be sent back to the correct account and to maintain your transaction history. We do not store full card numbers, PINs or mobile wallet passwords.

4.2 Payment Processor Sharing

When a transaction is initiated, the minimum data required to complete that transaction is passed to the relevant payment processor. Each processor operates under their own privacy and data protection policies. ak ls selects processors that meet acceptable standards for data handling.

4.3 Transaction Records

A record of all deposits and withdrawals associated with your account is maintained for account management, dispute resolution and fraud prevention purposes. This transaction history is accessible to you within your account dashboard.

All payment transactions on ak ls are in PKR. Supported channels include JazzCash, Easypaisa, Raast, Bank Transfer and cards. Visit the Deposit or Withdrawal pages for current details.

5 Sharing Your Data

ak ls does not sell your personal data to third parties. Your data may be shared in the following limited and defined circumstances only:

  • Payment processors: JazzCash, Easypaisa, Raast, banks and card networks as needed to complete financial transactions.
  • Game content providers: Where a third-party game provider powers a Casino, Live Casino or Fish Game session, minimal session-related data (such as a session token and account balance reference) is passed to enable the game to function. No personally identifiable information is passed unnecessarily.
  • Fraud prevention and security services: Where we use specialist tools to detect unusual account activity, device fingerprinting anomalies or potential fraud, relevant technical data may be processed by those services.
  • Legal obligations: If ak ls is required by applicable law or a lawful order to disclose information about a user, we will comply. We will notify the affected user where we are legally permitted to do so.
  • Business continuity: In the event of a merger, acquisition or asset transfer involving ak ls, user data may form part of the transferred assets. Users will be notified in advance if this affects how their data is handled.
Under no circumstances does ak ls share your personal data with third-party advertisers, data brokers or marketing companies.

6 Cookies and Tracking

ak ls uses cookies and similar technologies to keep the platform working smoothly, to maintain your session while you are logged in, and to understand how users interact with different sections of the site.

6.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in as you navigate between pages. Without these, the platform cannot work.
  • Performance cookies: Used to understand which parts of the platform are used most frequently, how long sessions last and where users encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Used to remember settings you have chosen, such as language preference or display options.

6.2 What We Do Not Use

ak ls does not place third-party advertising cookies or tracking cookies that follow you across other websites. We do not use pixels or tracking tags that report your behaviour to external ad networks.

6.3 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using the platform. Disabling performance cookies will not affect your ability to use ak ls but will reduce our ability to identify and fix technical issues.

Cookies on ak ls are primarily functional. They are used to run your account session, not to build a profile of your browsing behaviour for advertising purposes.

7 Data Security

ak ls applies appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These measures include:

  • Encryption of data in transit using industry-standard protocols.
  • Restricted access to personal data — only staff with a legitimate need can access user account data.
  • Regular review of access controls and internal data handling procedures.
  • Monitoring for unusual account activity patterns that may indicate a security incident.
  • Secure handling of identity verification documents with access logged and audited.

While we take security seriously, no system is entirely immune to risk. In the unlikely event of a data breach that could affect your rights, we will take prompt action and notify affected users in accordance with our obligations.

7.1 Your Responsibility

Account security is a shared responsibility. You are responsible for keeping your login credentials confidential. Do not share your password with anyone. ak ls will never ask for your password through any communication channel. If you believe your account has been compromised, contact our support team immediately.

Use a unique, strong password for your ak ls account and avoid reusing it on other services. Enable any available two-step verification options for additional protection.

8 Data Retention

ak ls retains your personal data for as long as your account remains active, or for as long as is reasonably necessary to fulfil the purposes described in this policy. The general retention principles are as follows:

  • Active accounts: Data is retained for the duration of your account lifecycle.
  • Closed accounts: Following account closure, core account data and transaction history may be retained for a defined period to meet financial record-keeping requirements and to allow for dispute resolution.
  • Identity verification documents: Retained only for the period required for the verification purpose, after which they are securely deleted.
  • Support communications: Retained for a reasonable period in case a follow-up is needed, after which they are removed from active systems.
  • Activity and usage logs: Retained in aggregate or anonymised form for platform analytics after the defined individual-level retention period expires.

Once data is no longer required, it is deleted or anonymised so that it can no longer be associated with you.

9 Your Rights

As a user of ak ls, you have rights over your personal data. We take these seriously and will respond to all reasonable requests promptly. Your rights include:

Right of Access

You can request a copy of the personal data we hold about you at any time.

Right to Correction

If any information we hold is inaccurate or incomplete, you can ask us to correct it.

Right to Deletion

You can request deletion of your personal data, subject to any legal obligations we have to retain certain records.

Right to Object

You can object to certain processing activities, such as processing based on our legitimate interests.

Right to Portability

Where applicable, you can request your data in a structured, commonly used format.

Right to Restriction

In certain circumstances, you can ask us to restrict processing of your data while a concern is being resolved.

To exercise any of these rights, please contact ak ls support. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

10 Minors

The ak ls platform is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been created by or used by a person under 18, that account will be closed immediately, the data will be deleted in accordance with our retention policy, and any funds involved will be handled according to our Terms and Conditions.

If you believe a minor has registered on the platform, please contact our support team so we can investigate and act promptly.

18+ only. If you are under 18, you must not register or use the ak ls platform under any circumstances.

11 Changes to This Policy

ak ls may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable requirements or improvements in how we communicate our practices to users. When we make meaningful changes, the revised policy will be published on this page with an updated revision date.

We encourage you to review this policy periodically. If you continue using the platform after a revised policy is published, that constitutes your acceptance of the updated terms. If you disagree with any material changes, you may close your account by contacting our support team.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please reach out to the ak ls support team.

Support Email: [email protected]   |   Website: akls.app

When submitting a data-related request, please include your registered phone number and a brief description of your request so we can identify your account and respond as efficiently as possible. We aim to respond to all privacy-related queries within a reasonable timeframe.

For general platform help, visit our FAQ page which covers the most common questions about accounts, deposits, withdrawals and gaming on ak ls.

Your Privacy is Protected at ak ls

Now you know exactly how your data is handled. Join ak ls, deposit in PKR via JazzCash or Easypaisa, and enjoy Cricket betting, Casino, Live Casino and more — with confidence.